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My credit card transaction was rejected. Why?

Make sure you have entered your card number, expiration date, and CVV code (on the back of the card) correctly.
Please note that the minimum amount for credit card payment is €2.

Please be advised that card processors sometimes deny payments based on their risk assessment. While we try to select card processors that have a high approval rate, we cannot guarantee that all cards will be accepted.

Usually, on the checkout page, you can find more than one method for credit card payment. If the first did not work for you, please try the next available method.

Some reasons why your card payment might be rejected are the following:

  • You did not fill out your personal details on our website
  • You used a card that is not a Visa or Mastercard
  • You are logged in from an IP address that is different from the country where the card was issued. Consider using a VPN (Virtual Private Network) to change your IP address.
  • Your card was issued from a bank in a country that the card processor does not support, such as USA, China, Norway, Turkey

If you cannot pay due to one of the above reasons, we suggest that you try one of the other methods available on our website.

Bitcoin is an option that works for almost 100% of our customers. Consider creating a Bitcoin wallet, it can be useful for many other purposes as well.