The Redox Lotto Terms and Conditions (hereinafter referred to as the Terms of Use) apply to the redoxlotto.org website (hereinafter referred to as the Website) operated by LLL World Marketing Limited, Peiraios 30, 1st floor, office 1, 2023 Strovolos, Nicosia – Cyprus.
By either displaying, browsing, or using the redoxlotto.org Website in any way the Player is subject to the following Terms of Use as well as our Privacy policy. In case the Player does not agree to either of them, we ask the Player to stop using redoxlotto.org.
For any questions regarding our Terms of Use or our Privacy Policy Contact us through our contact form.
These Terms of Use will be governed by the laws of Cyprus.
1. Definitions
Lottery – a number game within which a Drawing takes place.
Drawing – a drawing of a specified amount of numbers from specified ranges of standard numbers or standard and bonus numbers within a particular Lottery. Drawings take place repeatedly on such days and hours as established by the Operator of a particular Lottery.
Operator – the entity organizing the Drawing in a particular Lottery.
Player – a person who participates in one of the lotteries offered on redoxlotto.org
Ticket – an electronic ticket for a drawing the Player selects for a particular Lottery that contains one or more Lines.
Line – a single set of numbers that the Player selected for a particular Lottery drawing. Depending on the Lottery, it may contain a different amount and/or other pool (of a different range) for standard and bonus numbers (if they exist).
Winnings – the amount won if a line created by a Player matches a predefined set of numbers drawn in a Drawing that the Ticket containing the line was bought for.
Deposit – funds deposited on a player’s account to be later used to purchase Tickets.
Account – the Player user account, which has the Player funds, purchased Tickets, and the Player data assigned to it.
2. Limitations of use
Online gambling may be illegal in your location. The player must obtain the necessary information about whether that is the case in his/her current location, or not. If online gambling is illegal in the player’s current location, the player must refrain from using our website and not execute any transaction whatsoever on our website.
The Website is directed towards any natural person of age who can legally use it according to the laws they are subject to. We ask the Player not to use the website if the Player does not meet those criteria, as it might result in the Player Account getting suspended and its data permanently deleted in accordance with our Privacy Policy and these Terms of Use. By using our Website and our services, the Player automatically declares that the Player does not break any law that the Player is subject to as a result of the use of redoxlotto.org. The Player also declares that the Player is mentally healthy and takes full responsibility for the Player’s actions.
The Player declares that the Company holds no responsibility for the verification of the above facts, and on account of that, the Player surrenders making any claims against us on that ground. The Player declares that the Player understands and accepts the fact that we are unable to provide the Player with any information, advice, or guarantees on legal matters.
3. Services
The Website provides services of purchasing, processing, and storing Tickets for the Drawings selected by the Player, and receiving Deposits to be later used to purchase Tickets.
The Tickets purchased by the Player are processed by the Company. The ticket data are sent to third-party entities who will then physically purchase them at official outlets of a particular Lottery.
Due to the nature of the service and the fact that it is instantly processed, it is not possible to waive, cancel, or refund a Ticket purchase order once submitted. Because of that, all Ticket purchases are final and not subject to cancellation or refund.
The amount of Winnings is always consistent with the one officially provided by the Lottery’s Operator (after deducing potential fees for funds transfers) and converted to the Player account’s currency according to the current exchange rate, without prejudice to paragraphs 3.5, 3.6, and 3.7. Taxes, customs duties, and other payments might be covered out of the Winnings both by the Operator and/or the Company. The above notwithstanding, the Player is also obliged to cover all the taxes, customs duties, and other payments related to collecting the Winnings, in the country where the Lottery is held, as well as local taxes in the Player’s country of residence.
Winnings up to 2500 € (calculated by the current exchange rate) are automatically deposited to the Player account. Any winnings above 2500 € are looked into individually and might be deposited to the Player account manually or they may require additional actions by the Player. The Player will be notified by the Company of all the procedures. the Player also agree to take any actions and file any documents or sign an agreement, if they are required to collect the Winnings. In most cases, the Company will assist the Player and file all necessary documents on behalf of the player, in order for the Player to receive his winnings without having to travel to the country in which the Lottery is held.
Some lotteries might require the Player’s appearance to collect the Winnings.
The winnings of the free Quick-Pick Ticket type are assigned to the Player’s account based on the information delivered to us by the Operator, which is why they might show up on the Player’s account with delay.
The Player hereby acknowledges that all data submitted by the Player (including personal data) might be delivered to the Operator and other third-party entities if it is required to collect the Winnings.
The Company does not offer any number games of its own, the Lotteries are organized and managed by third-party Operators. The Company is not directly affiliated with any of the Operators. Any references to the Operators available on the Website only serve for informational purposes and do not advertise the services of a particular Operator, and they do not constitute any affiliation with any of them.
By using the services available on the Website the Player declares that all the funds that the Player uses to purchase Tickets or make a Deposit are owned by the Player and do not come from theft or are not restricted or reported to proper authorities as lost.
The price of a Ticket contains a fee for services made available on the Website. By using the Website the Player hereby surrender any right to discuss, argue, or make claims concerning the aforementioned price and acknowledge that it might differ from the official price set by the Operator.
All the Ticket purchase disposals for a particular Drawing have to be placed before the date of the Drawing and the hour specified in Table 1.1.
The deadline for placing Ticket purchase disposals differs concerning a particular Lottery. We reserve the right to change the hours included in Table 1.1 in the event of the Operator postponing the Drawing date which may occur outside of our control.
A Ticket purchase disposal between the hour specified in Table 1.1 and the Drawing hour might only be valid for the next Drawing of a particular Lottery, of which the Player will be explicitly notified during the purchase process. The date of a Ticket purchase disposal is considered to be the date of receiving a receipt from the payment gateway the Player used to make a payment for the Ticket or the recorded date of the purchase made with the Player Deposit.
In the event that we receive the receipt of the purchase after the Drawing date and the hour specified in Table 1.1, we reserve the right to automatically move the Ticket to the next drawing of the Lottery the Ticket was purchased for.
Table 1.1. Lottery closing hours.
Lottery Closing hours Timezone
Eurojackpot 18:30 Europe/Helsinki
EuroMillions 17:30 Europe/Paris
Mega Millions 21:45 America/New York
Polish Lotto 20:40 Europe/Warsaw
Powerball 21:00 America/New York
SuperEnalotto 18:30 Europe/Rome
UK Lottery 18:30 Europe/London
In the event of rare and unintentional errors in the Website’s software or other malfunctions that result in a Ticket not being purchased according to the Player’s disposal, the Company will compensate an unfulfilled purchase in the form of a Ticket for other Drawing of the same or another Lottery or return the costs of the Ticket purchase in form of additional funds in form of Deposit. The Company’s liability is only limited to the amount of the Player’s costs of the Ticket purchase.
Within a single order, the Player may purchase no more than 20 Tickets, whereas the total amount of an order may not exceed 1000 €. Within a single Ticket, the Player may purchase a maximum of 25 Lines.
Participation in a Drawing (by purchasing a Ticket) is subject to these Terms of use, as well as the legislations of law, terms, and rules the organization of the Lottery by the Operator is subject to.
In the event that any errors will result in unwarranted granting of Winnings to the Player or increasing the Player’s existing Winnings, the Player will not be entitled to them. The Player will notify the Company of such occurrence immediately and return the wrongfully calculated Winnings (on the Player’s Account) to the Company (according to their command) or the Company might, on their own accord, withdraw the amount equal to those Winnings from the Player’s Account.
4. Account management
To be able to use the services made available by the Website, the Player has to create an Account by successfully passing the registration process.
To successfully pass the registration process it is necessary to have an e-mail account. To fully activate the Account the Player has to click the activation link we send at the e-mail address provided by the Player during the registration process. The Player might use the Account without full activation, although some of the Website functionalities might be limited.
To gain access to all functionalities of the Website the Player must submit some personal data during the registration process. Some of the data might be obligatory, while some of the data might be optionally provided by the Player.
By using our Website the Player accepts the responsibility of providing only truthful, current, and complete data required by the registration process.
The Player also declares that the Player does not register and will not manage the Account on behalf of another person or entity.
It is strictly forbidden for the Player to make any changes to the data assigned to another person or entity or to impersonate any person or entity.
The Player is solely responsible for the accuracy of the data provided during the registration process and for all actions that occur as a result of the use of the Account.
If we notice that the Player provided false data during the registration process or otherwise have reason to believe that the data are false, we reserve the right to suspend the Account until the Player provides us with an explanation. In such cases, we may also limit some functionalities of the Website.
We also reserve the right to permanently delete the Account if the Player does not comply with the Terms of Use or the rules of law in force.
5. Personal data
During the registration process, the Player might be requested to provide some personal data which we process to provide the services of our Website.
The Company processes the Player’s data in accordance with our Privacy Policy.
The Player agrees to provide truthful and up-to-date personal data requested by the Company and to update them in the event of changes.
The Company uses the Player’s data to contact the Player in order to properly fulfill the services, such as e-mailing the Player the scanned copy of the Ticket purchased or to notify the Player of a Win.
Personal data provided by the Player might be delivered to third parties and processed to the extent that it is necessary to fulfill our services.
The Player may view the data that we have about the Player by submitting a written request. The Player can modify those data and change their preferences of their processing by contacting us through the contact form. Some changes to the data might be performed within the Website by using the Player account.
The Player hereby agrees and declares that in the event of the request to delete their personal data, the Player will not be able to use the Website, the Account, or the functionalities offered by the Website that require the processing of personal data. Some data might be processed only if the legal regulations we are subject to require that.
If the data processed by the Company is subject to our obligation to archive, we reserve the right to delete them only after the obligation expires.
In order to use our Website the Player must provide us with truthful and complete personal data.
The Player declares that the Player does not use the Account or our services to launder money or to finance any unlawful activities.
We do not store or otherwise process the Player’s credit card information or other payment information. All the transactions performed through the Website are processed by an external payment gateway entity (such as DotPay, Skrill, PayPal) according to the requirements and standards of the entity. The data the Player provides within the payment gateway process are available only to the external payment gateway entity and are not stored or otherwise processed by the Company. The Company processes the information on the transaction (such as the time, amount, and method of payment).
6. Complaints
The Player has the right to submit a complaint in the event of any irregularities related to the Account or any services provided by the Website.
All complaints will be looked into within 14 days of receiving them by us. In case it will not be possible, we will notify the Player and provide a new deadline for the response.
Complaints must be submitted by contacting us using the contact form available on the Website.
Complaints should include at least the Player’s first name, surname, and e-mail address as well as a description of the issue that led to the complaint. If this data is not sufficient, we will ask the Player to provide the missing information. The term referred to in point 6.2. will run from the date we receive all the required information.
7. Intellectual property
The Company reserves all rights to the information and other content made available on the Website.
The Player may use the Website and its content only for the purpose of purchasing Tickets and in the scope necessary to participate in the Lottery.
The Player is not authorized to use any automated means (such as robots or spiders) to access the Website or any of its content. It is forbidden to decompile, reverse engineer or otherwise disassemble the software used in connection with the Website.
The Player is not authorized to copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website without our prior written consent.
8. Disclaimers
The Company will not be held liable for any damages, losses, or expenses that result from the use of the Website or the services provided by the Company.
We do not guarantee that the Website will be available at all times and we reserve the right to modify, suspend, or terminate the Website or any of its functionalities without prior notice.
The Company is not responsible for any delays or interruptions in the operation of the Website or any of its functionalities.
The Player acknowledges that the use of the Website and the services provided by the Company is at the Player’s own risk.
9. Amendments
We reserve the right to amend these Terms of Use at any time by posting the updated terms on the Website. The Player’s continued use of the Website after the posting of the updated terms constitutes the Player’s acceptance of the new terms.
We encourage the Player to review these Terms of Use periodically to stay informed of any changes.
10. Final provisions
These Terms of Use constitute the entire agreement between the Player and the Company regarding the use of the Website and the services provided by the Company.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of the Company to enforce any right or provision of these Terms of Use will not be deemed a waiver of such right or provision.